Résumé

Allied Solutions

Carmel, IN

August 2024 – Present

Sr. UX Designer

• Lead UX and product design for a new data reporting software product, ensuring alignment with business objectives and accessibility and usability best practices, that resulted in a perfect 5/5 SUPR-Q score in beta
• Execute the design process by iteratively refining design work from usability testing with researchers, receiving commendation from stakeholders and executive leadership for speed and and agility
• Manage a student UX project in partnership with a local university, acting as a mentor and providing project oversight
• Collaborated with product management to define product requirements and roadmaps, ensuring key user needs were prioritized and integrated into the development cycle

Site Strategics

Indianapolis, IN

May 2024 – August 2024

UX Consultant

• Strategized and executed a cross-functional approach blending digital marketing with UX to deliver cohesive client solutions
• Nurtured strong, collaborative client relationships, ensuring project goals were aligned with business objectives and user needs
• Designed and optimized user-centric landing pages and websites to improve user engagement, SEO, and conversion

Cyware

Jersey City, NJ

Jan 2024 – May 2024

UX Consultant

• Analyzed competitors and conducted a heuristic evaluation to inform and shape the website refresh strategy for a cybersecurity company
• Designed website components, mockups, and a new, accessible color palette as part of a brand refresh
• Created a range of deliverables, including new landing pages, email campaigns, and social media assets to support the new brand direction

StackSource

New York, NY

Nov 2022 – Oct 2023

Senior Director of UX and Marketing

• Grew organic search acquisition by 45% by implementing a new audience-focused content strategy and up-leveling organizational design maturity
• Achieved an 80% reduction in overhead costs by leading the user research and design for a partner API experience to activate company growth strategy

StackSource

New York, NY

May 2021 – Nov 2022

UX Lead

• Evaluated, selected, and managed budget for tools for user behavior analysis, research, marketing, and design
• Planned, wrote, and executed user studies in alignment with roadmap goals
• Led execution of product design and enhancements, resulting in 92% of core audience reporting it was easier to use in a research study

OneAmerica

Indianapolis, IN

Jan 2019 – May 2021

UX Director

• Established foundational UX practices, process documentation, and a comprehensive design system while leading a team of UX researchers and designers
• Created and socialized a 3-year UX practice growth roadmap to align with marketing and IT organization planning, assisting Product Owners with roadmaps and stakeholder management
• Served as a key liaison between UX, product, and engineering, guiding accurate cost and work estimates for the company's first enterprise mobile app project

OneAmerica

Indianapolis, IN

May 2016 – Jan 2019

UI Design and Digital Marketing Leader

• Built a new team to grow our enterprise digital presence, serving enterprise digital marketing needs through collaboration and partnership
• Managed a 72% increase in UI and digital marketing design jobs opened, while reducing the time those jobs stayed with the design team by 44% and the length of jobs in days by 61%
• Wrote and implemented processes and workflows for the UI design team, setting the stage for efficiency and prioritization improvements seen in subsequent years

OneAmerica

Indianapolis, IN

Jun 2015 – May 2016

Senior UI Designer

Perficient

Carmel, IN

Oct 2014 – May 2015

UX Consultant

Orchard Software

Carmel, IN

Jun 2013 – Oct 2014

Web Producer